Temporary Receptionist

Job Title:                         Temporary Receptionist

Reporting to:                  HR Manager

Base:                                15 Hogan Place               

Contract type:               Temporary, Full-time 

Days per week:             5 days per week

Hours per week:           40 hours per week, 8.30am – 5pm

Rate per hour:               €16.00

About the Irish College of GPs

The Irish College of GPs is the professional body for general practice in Ireland. Please visit our website for more information: Irish College of GPs 

The Irish College of GP’s is an equal opportunities employer. We are committed to ensuring that all job applicants and employees receive equal treatment regardless of gender, civil status, family status, sexual orientation, religion, age, disability, race, membership of the Traveller community, or any other protected characteristic under Irish equality legislation. We are committed to making reasonable accommodations to enable applicants to participate in the job application and interview process. Please email hr@icgp.ieto discuss any accommodations required.

Job purpose

The Receptionist will manage our reception desk and will provide a friendly, positive and professional service to anyone contacting the College via telephone and also in-person to members of staff and anyone visiting the College. This temporary role is ideal for someone who likes working with people, has good administration skills and who can quickly adapt to new settings.

Key result areas

1. Greet and facilitate visitors to the organisation.

2. Signing of registered mail/courier receipt and distribution thereafter.

3. Booking transport, couriers and assisting visitors with directions.

4. Assist with all meetings / catering / appointments / room bookings /facilities management for the meetings and other events taking place in the building.

5. Effectively and efficiently manage incoming calls (and outgoing calls as requested), email and other forms of communication. Respond to enquiries, provision of information and direction, distribution of calls to other personnel, follow up on messaging and helping ensure response to request (messaging).

6. Administer all post. This includes opening and distributing post, scanning and emailing as required.

7. Provide a full range of miscellaneous administration including taking payments over the phone, data entry, providing back up support as required, maintaining spreadsheets, creating word documents, merging documents for mailing, data entry.

8. Ensure the security of the building and building entrances in conjunction with building /services officer. Monitor visitor access and maintain security awareness.

9. Assist the HR department with a range of ad hoc employee engagement initiatives and administration as and when required.

Person Specification

• Must have previous receptionist or customer service experience

• Professional, cheerful, ‘can do, will do’ attitude and smart, presentable business dress attire/ appearance.

• A competent administrator with excellent organisational skills.

• Strong IT literacy skills.

• Must be organised, tidy and flexible. 

• Must be fluent in English

• Proven good written and verbal communication skills.

• Ability to be resourceful and proactive when issues arise.

• Multitasking and time-management skills, with the ability to prioritize tasks

• Proven common sense and ability to work off own initiative.

Additional Details

This vacancy will cover the period from Monday 1st March up to and including 31st March.